Terms and Conditions & Privacy Policy – idopontprofil.hu

1. Service Provider and Subject of the Agreement

Company / Business name: schedulo.com – sole proprietorship
Registered address: Hajdúböszörmény
Contact: Imre Szepesi
Email: imreszepesi1030@gmail.com
Website: schedulo.com

These terms apply to registered users of the schedulo.com online booking system ("Service") – typically service providers and businesses. The Service enables the creation of an online booking profile, appointment management, client management, and related features.

2. Registration and Account

• During registration, accurate, up-to-date and complete information must be provided. Providing false information may be grounds for immediate account suspension.
• The account is personal and may not be shared or transferred to a third party.
• The user is responsible for account security – especially the confidentiality of the password. Suspected unauthorised access must be reported immediately to: imreszepesi1030@gmail.com.
• One active account may be associated with one real business / natural person. Exceptions (e.g. companies with multiple locations) must be agreed in advance.
• The user is responsible for ensuring that content uploaded to the platform (text, images, price lists) does not infringe copyright, trademarks or third-party rights.

3. Subscription, Fees and Billing

• Plans: Available subscription plans and their prices are listed on the Pricing page; the prices shown there are always authoritative.
• Billing: Periodic subscription fees are invoiced in advance at the start of the billing cycle. An electronic invoice is issued to the email address provided.
• Free trial: No automatic charge occurs after the trial period. A separate, explicit order and confirmation is required to start a paid plan.
• Cancellation: The subscription can be cancelled at any time; cancellation takes effect from the next billing cycle. Fees paid for the current period are non-refundable, except as required by law.
• Price changes: Users will be notified of price changes by email at least 30 days in advance. Continued use after 15 days of notification constitutes acceptance.
• Late payment: In case of unpaid invoices, the Service may be restricted or suspended. The suspension will be lifted upon settlement of the outstanding balance.
• Refund requests: In case of a documented system failure, a refund request may be submitted to imreszepesi1030@gmail.com.

4. Use of the Service

• It is prohibited to use the Service for illegal purposes, to infringe others' rights, to publish misleading content, to spam, or to place undue load on the system.
• It is prohibited to collect system data using automated tools (bots, scrapers) without the prior written consent of the provider.
• Uploaded content (images, descriptions, service names) must be the user's own lawfully usable content.
• We reserve the right to restrict unreasonable resource use and to immediately stop abuse. In case of serious or repeated abuse, we may act without prior notice.
• We do not guarantee continuous availability of the Service; planned maintenance will be notified in advance.

5. Artificial Intelligence (AI) Features

The Service optionally offers AI-based analysis and advisory features (e.g. profile optimisation tips). These are provided via the OpenAI (OpenAI, L.L.C., San Francisco, USA) API.

• Data transferred: Only aggregated, non-personally identifiable profile information is passed to the AI (e.g. number of services listed, whether opening hours are filled in). Personal data – client names, email addresses, phone numbers, addresses – are never sent to OpenAI.
• Usage limit: AI analyses are subject to a monthly usage limit; limits are shown in the account. Once the limit is reached, the most recent result is displayed.
• AI content accuracy: AI-generated advice is for informational purposes only and does not constitute legal, financial or medical advice.
• Opt-out: Use of AI features is voluntary; all other features remain fully available without them.
• OpenAI data handling: Data sent via the OpenAI API is governed by OpenAI's own privacy policy (openai.com/privacy). OpenAI does not use API data for model training by default.

6. Intellectual Property

• The Service – including the software, design, logos and texts – is protected by copyright; copying, distribution or reverse engineering is prohibited.
• Copyright in content uploaded by the user remains with the user. By uploading, the user grants the provider a non-exclusive, revocable, royalty-free licence to display the content within the booking system.
• Prior written permission is required for commercial use of the platform's name, trademark or branding.

7. Limitation of Liability

We operate the Service with reasonable care. However:

• We are not liable for losses arising from outages beyond our control (hosting, internet provider, third-party APIs), data loss or indirect damages, to the fullest extent permitted by law.
• schedulo.com acts solely as a technical intermediary in relation to the fulfilment of appointments and the quality of services rendered, and accepts no liability.
• The user is responsible for content published on their platform and for legal relationships entered into through it.
• Our maximum liability – unless otherwise required by law – is limited to the subscription fee paid in the relevant billing period.

8. Term and Termination of the Agreement

• The agreement is concluded for an indefinite period upon registration and acceptance of the terms.
• Termination by the user: Possible at any time by deleting the account, without consequence. Deletion does not entitle the user to a refund of fees already paid.
• Termination by the provider: With immediate effect in the event of a material breach; otherwise with 30 days' notice.
• Data deletion after termination: Personal data will be deleted from the production system within 30 days (from backups within 90 days), except for data subject to statutory retention obligations.

9. Data Protection – General Principles and Legal Bases

Processing is carried out under Regulation (EU) 2016/679 (GDPR) and applicable national data protection law.

Data controller: schedulo.com – sole proprietorship, Imre Szepesi, Hajdúböszörmény; email: imreszepesi1030@gmail.com

Processing purpose	Legal basis (GDPR Art. 6)
Account creation, identification, login	(b) Performance of contract
Subscription management, billing	(b) + (c) Contract + Legal obligation
Appointment booking management, confirmations	(b) Performance of contract
System security, fraud prevention, logging	(f) Legitimate interest
Email notifications, system messages	(b) Performance of contract
Newsletter, marketing communications	(a) Consent (where separately given)
Statistics, development analytics	(f) Legitimate interest (in anonymised form)

10. Scope of Personal Data Processed

Data category	Specific data	Source
Registration data	Email address, password (hashed)	Provided by user
Profile data	Business name, phone number, address, website, profile photo, unique link, tax number	Provided by user (optional)
Subscription data	Plan name, status, validity period, payment identifiers	System-generated / payment provider
Booking data	Client name, email, phone number, booked slot, notes	Provided by client at booking
Technical data	IP address, browser type, session identifier, log entries	Automatically recorded by the system
Communication data	Content and date of contact messages	Sent by user

11. Data Processors and Third Parties

We engage the following data processors for our processing activities. Processors handle data solely on our instructions and for specified purposes:

Data processor	Purpose	Data flow
Hosting provider	Operating the application and database	EU / EEA
Email delivery service (MailBee)	Sending transactional emails (confirmations, notifications)	EU / EEA
OpenAI, L.L.C.	AI-based profile analysis (with aggregated, non-personal data only)	USA – under SCCs (OpenAI DPA)
Payment provider	Processing subscription fees	EU / EEA (under GDPR)

The list of processors may change; affected parties will be notified via updates to these Terms.

12. Data Retention Periods

Data category	Retention period
Account and registration data	Until account deletion; thereafter 30 days (backups: max. 90 days)
Booking data	2 years from the booking date, or until expiry of any statutory obligation
Billing and financial data	8 years (Accounting Act)
Technical logs (IP, access log)	90–365 days
Email communications, support messages	3 years (until limitation period expires)
AI analysis results (cached)	Max. 30 days, then automatically deleted

13. Data Subject Rights and Remedies

Under GDPR Articles 15–21, you have the following rights:

• Access (Art. 15): You may request information about data processed about you.
• Rectification (Art. 16): You may request correction of inaccurate data.
• Erasure / right to be forgotten (Art. 17): You may request deletion of your data if the legal basis for processing has ceased.
• Restriction (Art. 18): In certain cases you may request suspension of processing.
• Data portability (Art. 20): You may request your data in machine-readable format where processing is based on contract or consent.
• Objection (Art. 21): You may object to processing based on legitimate interest.
• Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time; this does not affect the lawfulness of prior processing.

Submitting requests: By email: imreszepesi1030@gmail.com. Response time: 30 days (extensible to 90 days in justified cases).

Supervisory authority – NAIH:
Hungarian National Authority for Data Protection and Freedom of Information
1055 Budapest, Falk Miksa utca 9–11. | naih.hu | ugyfelszolgalat@naih.hu

You may also enforce your rights through the courts having jurisdiction over your place of residence or habitual residence.

14. Cookie Management

The Service uses cookies to ensure functionality and user experience. Detailed cookie rules are published in a separate document:

View Cookie Policy

15. Force Majeure

We are not liable for partial or complete suspension of the Service where this results from causes beyond the parties' control (e.g. natural disaster, regulatory action, internet network failure, outage of a third-party platform). In such cases we will endeavour to restore service as soon as possible and notify affected users.

16. Governing Law and Amendments

• Governing law: The law of Hungary – in particular the Civil Code (Act V of 2013), GDPR, applicable data protection and e-commerce legislation, and consumer protection rules.
• Dispute resolution: The parties will endeavour to resolve disputes amicably. Consumer disputes may be submitted to the Hajdú-Bihar County Conciliation Board (4025 Debrecen, Vörösmarty u. 13–15.).
• Amendments: We may amend these terms periodically. Registered users will be notified of material changes by email at least 15 days in advance. Continued use of the Service after notification constitutes acceptance.
• The current version is always available on this page.